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Services

Solutions that drive your business forward

From IT infrastructure and cloud solutions to AI-powered automation, cybersecurity, and custom SaaS development, we provide comprehensive technology services tailored to your business needs.

01

Managed IT Services & Consulting

A business is only as strong as the systems that support it. We specialize in designing, implementing, and managing robust IT infrastructure and networks that form the backbone of your operations.

From server architecture to network configuration, we ensure your systems are secure, scalable, and built to support your business goals. Whether you're setting up from scratch, upgrading legacy systems, or need expert oversight of your existing environment, we provide the technical expertise to keep everything running at peak performance.

Engagements run on a flexible contract basis: we become the IT department you don't have to build, or the senior layer that supports the team you already have.

What’s included
✓ Ongoing IT support for your team (remote and on-site)
✓ Helpdesk and day-to-day user support
✓ IT infrastructure design and implementation
✓ Network setup, configuration, and optimization
✓ System administration and maintenance
✓ IT strategy and technology roadmapping
✓ Vendor coordination and management
✓ Proactive monitoring and user support
Talk to us about Managed IT Services & Consulting →
02

Cloud Solutions

The cloud isn't just a buzzword. It's how modern businesses stay flexible, collaborative, and secure. We help businesses move away from outdated on-premise setups and embrace cloud-based solutions that let your team work from anywhere while keeping your data safe and accessible.

From identity management with Microsoft Entra ID (Azure AD) to migrating your files to SharePoint, we ensure your cloud environment is properly configured, secure, and easy to manage. No unnecessary complexity, just practical cloud solutions that fit your business needs.

Every migration is planned around your working week: staged cutovers, tested rollback points, and no surprise downtime for the people who depend on those systems.

What’s included
✓ Microsoft Entra ID (Azure AD) setup and management
✓ Single sign-on (SSO) and identity integration
✓ Cloud migration strategy and implementation
✓ SharePoint and OneDrive setup and configuration
✓ Online backup and disaster recovery solutions
✓ Cost review and licence right-sizing
Talk to us about Cloud Solutions →
03

Microsoft 365 Solutions

Microsoft 365 is more than just email and Word documents. It's a complete ecosystem of tools that can transform how your business communicates, collaborates, and operates. The challenge is that most businesses barely scratch the surface of what's possible.

We've worked extensively across the full Microsoft 365 stack, from core productivity tools like Exchange, Teams, and SharePoint to powerful platforms like Power Automate, Power Apps, and Power BI. Whether you're starting fresh, migrating from another platform, or unlocking more value from existing licenses, we'll help you configure, optimize, and integrate the tools that make sense for your business.

We also handle the unglamorous parts properly: tenant hygiene, retention and compliance policies through Microsoft Purview, and clean user and licence management through Entra ID.

What’s included
✓ Full Microsoft 365 tenant setup and configuration
✓ Exchange Online, Teams, SharePoint, and OneDrive management
✓ Power Platform solutions (Power Automate, Power Apps, Power BI)
✓ Microsoft Purview for compliance and data governance
✓ User and license management through Entra ID
✓ Migration from on-premise or other platforms
Talk to us about Microsoft 365 Solutions →
04

AI & Automation

Time is your most valuable resource, so stop wasting it on repetitive tasks. We help businesses implement intelligent automation workflows that handle the mundane so your team can focus on work that actually matters.

With extensive experience in Power Automate, we build automation solutions that streamline approvals, data entry, notifications, and complex multi-step processes. From there we take it further, integrating AI agents into those workflows so they can read, summarise, and route information instead of just moving it.

We stay on the cutting edge of AI and automation technology, constantly exploring new tools and approaches that can give your business a competitive advantage. Every workflow is documented and handed over, so your team understands exactly what runs and why.

What’s included
✓ Custom workflow automation using Power Automate
✓ Custom workflows with AI agents integrated
✓ AI-powered tools for productivity and efficiency
✓ Process analysis and automation strategy
✓ Integration between multiple platforms and services
Talk to us about AI & Automation →
05

Networking & Infrastructure

A reliable network is the foundation of every modern business. Without it, nothing else works: no email, no cloud apps, no communication. We design, implement, and manage robust network infrastructure that keeps your business connected, fast, and running smoothly.

From initial planning to hands-on configuration, we work with the full spectrum of networking systems: local area networks, switches, wireless access points, routers, VPNs, and wide area network setups. Whether you're building out a new office, expanding to multiple locations, or troubleshooting persistent connectivity issues, we ensure your network is structured properly and built to scale.

We work with enterprise-grade hardware we trust and can support long term, including Ubiquiti, MikroTik, Dell, and SonicWall.

What’s included
✓ Network design, planning, and implementation
✓ LAN setup and switch configuration
✓ Wireless network (Wi-Fi) design and optimization
✓ Router and gateway configuration
✓ VPN setup for secure remote access
✓ WAN connectivity and multi-site networking
✓ Network troubleshooting and performance optimization
✓ Structured cabling coordination for new offices
Talk to us about Networking & Infrastructure →
06

Cybersecurity

Cyber threats are constantly evolving, and businesses of all sizes are targets. The good news? You don't need a massive budget to protect your data. You need the right setup, configured properly. We build robust security primarily on Microsoft 365 Defender, protecting endpoints, email, identities, and data.

Our approach focuses on getting the fundamentals right: following industry-standard security frameworks, closing common gaps, and ensuring your environment meets best practices. From email filtering and endpoint protection to firewall management and security policies, we assess your current setup, identify vulnerabilities, and implement solutions that keep your business and data safe.

You get a plain-English report of what we found, what we fixed, and what still carries risk, so security decisions stay with you rather than buried in a console.

What’s included
✓ Microsoft 365 Defender setup and configuration (endpoints, email, identity)
✓ Security assessments and gap analysis
✓ Email security solutions (Defender, Mimecast, Avanan)
✓ Firewall configuration and management (SonicWall)
✓ Security policy development and best practices
✓ Data protection and compliance guidance
✓ User security awareness recommendations
✓ Multi-factor authentication and conditional access
Talk to us about Cybersecurity →
07

SaaS Development

Every business runs on its own logic, and generic software rarely fits it. We work directly with clients to design and build custom SaaS applications that slot into existing operations: the workflows your team already follows, the data they already capture, the reporting your managers actually need.

We start with the process, not the code. After mapping how work moves through your business, we build a web application your team can use from anywhere, with secure sign-in through Microsoft Entra ID, integrations with the systems you already pay for, and a clean interface that needs no training manual.

From an internal tool that replaces a fragile spreadsheet to a client-facing platform you can commercialise, we build it, host it, and keep improving it alongside your business.

What’s included
✓ Process discovery and solution design
✓ Custom web and SaaS application development
✓ Client portals, dashboards, and internal tools
✓ Integration with Microsoft 365 and third-party APIs
✓ Secure authentication and role-based access
✓ Hosting, monitoring, and ongoing feature development
Talk to us about SaaS Development →

Ready to get started?

Let's discuss which services are the right fit for your business needs.

+27 87 265 5116 · hello@mytechsolutions.co.za